Cookies Policy | House Of Jack Casino

1. What are cookies?

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device, remember certain information and support functions during a visit or during later visits. Cookies do not usually contain information that directly identifies you, although information collected through cookies may sometimes be linked with account, device or usage information.

House Of Jack Casino may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and device-related identifiers. In this policy, the term cookies includes these technologies where appropriate.

Cookies can be set by the website you are visiting, known as first-party cookies, or by another service operating on the website, known as third-party cookies. Third-party providers may use cookies to provide functionality, assist with security, measure website activity or support advertising and communication services. Their use of information is generally governed by their own privacy policies.

Cookie duration

Some cookies are session cookies. These are temporary and are normally deleted when you close your browser. Other cookies are persistent cookies. These remain on your device for a set period or until you delete them. The length of time a cookie remains may depend on its purpose, your browser settings and the service placing it.

Cookies may be essential to the operation of the website, or they may be optional. Where required by applicable law, optional cookies will only be used after you have provided an appropriate consent or made a relevant selection through the cookie controls.

2. Why we use cookies

The types of cookies used on the website may change as features, services and legal requirements develop. In general, cookies may be used for the following purposes:

Strictly necessary operation: to enable core website functions, maintain sessions, support navigation and provide requested services. The website may not work properly if these cookies are disabled.
Account and login support: to help remember sign-in status, apply account settings, maintain secure sessions and assist with access to relevant areas of the website.
Security and fraud prevention: to help detect unusual activity, protect accounts, reduce misuse and support the safety and integrity of the website and its users.
Preferences: to remember choices such as language, display settings, consent preferences and other selections made during a visit.
Performance and analytics: to understand how visitors use the website, identify errors, monitor performance and improve content, navigation and functionality.
Personalisation: to help present content or features that may be more relevant to your interests, settings or previous interactions with the website.
Marketing and advertising: where permitted, to measure campaigns, limit repeated advertisements and help deliver or assess promotional communications. Marketing cookies may be controlled through available consent tools.
Compliance and responsible operation: to support age, location, identity, account, safer gambling and other checks where required for the operation of gambling services or compliance with applicable obligations.

Cookies may help House Of Jack Casino understand general patterns, such as which pages are visited, how long a page takes to load and whether a feature is functioning correctly. This information may be combined with other information collected in accordance with the Privacy Policy. It is used for legitimate operational, security, service improvement or compliance purposes, or on another lawful basis where required.

Cookie information may also be used to maintain records of consent and preferences. This helps the website remember whether you have accepted, rejected or adjusted optional cookie settings. If you clear cookies or use a different browser or device, you may need to make your choices again.

3. Managing your cookie choices

You can manage cookies in several ways. Where available, the website’s cookie banner or preference centre allows you to accept, reject or adjust categories of optional cookies. Your selection may apply to the browser or device used to make that choice. Strictly necessary cookies may not be available for rejection because they are needed to provide requested website functions, protect the service or comply with applicable requirements.

You can also use your browser settings to block, delete or restrict cookies. The method varies between browsers and devices. Browser controls may allow you to block all cookies, block third-party cookies, delete existing cookies when the browser closes or receive a notification before a cookie is stored.

Disabling or deleting cookies may affect the way the website operates. For example, you may need to enter information again, lose saved preferences or be unable to use certain account, security or interactive functions. Blocking cookies does not necessarily remove information already collected before the setting was changed, and it may not stop all forms of online measurement or storage.

Device and advertising controls

Some devices and third-party services provide additional controls for advertising, analytics or tracking technologies. These controls may be offered through browser privacy settings, operating system settings or the relevant provider’s own tools. House Of Jack Casino does not control all third-party settings, and a third party may update its tools or policies from time to time.

If you use more than one browser or device, your cookie choices may need to be applied separately on each one. Private or incognito browsing may limit the storage of cookies, but it does not always prevent all website activity from being recorded or processed.

4. Third parties, privacy and updates

House Of Jack Casino may use selected service providers to support website hosting, security, analytics, customer services, communications, payments, compliance or other operational functions. These providers may place or access cookies and similar technologies when providing services. Access should be limited to what is reasonably required for the relevant purpose, and information should be handled in accordance with applicable privacy and data protection requirements.

The website may contain links to external websites or services. Those websites may use their own cookies and may have different privacy practices. This policy does not apply to third-party websites that House Of Jack Casino does not operate. You should review the relevant third party’s information before using its services or providing personal information.

Cookie data may be processed in Australia or another country where House Of Jack Casino, its group, technology providers or service providers operate. Where information is handled overseas, reasonable steps should be taken to manage it in accordance with applicable privacy obligations. Further information about personal information handling, access requests, correction requests and privacy choices is available in the Privacy Policy.

Changes to this policy

This Cookies Policy may be updated when the website, technologies, service providers or legal requirements change. The latest version will be published on this page with an updated effective date where appropriate. Changes may include the addition, removal or reclassification of cookies and similar technologies. You should review this page periodically so you remain informed about how cookies are used.

If you have questions about this Cookies Policy or wish to make a privacy-related request, please use the available contact or support options published on the House Of Jack Casino website. Do not include sensitive account, payment or identity information unless it is requested through an approved and secure process. House Of Jack Casino will handle relevant requests in accordance with applicable law, its Privacy Policy and reasonable verification requirements.